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April Edition 2026

 

 

April 2026: Inclusive by Design

In our April edition, we explore the topic Inclusive by Design, and ways that communicators can reflect on and evaluate their communications to ensure that they are inclusive and accessible from the start. We also explore how resources like IABC/Toronto’s CareerLine can build trust and community amid an application process that often makes job seekers feel excluded.

About Communicator

Tina Dealwis

Letter from the Editor-in-Chief

By Tina Dealwis

Welcome to the April 2026 edition of the IABC/Toronto Communicator. The theme of this edition is Inclusive by Design. Our contributors have brought a variety of perspectives, as they challenge professional communicators to go beyond the basics, and consider our audiences and inclusive communications in new ways.

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Hatch's orange banner congratulates the winners of Ovations 2026, with the Hatch logo in the top right and the IABC/Toronto logo in the bottom left.

An animated image of an outline of five people standing side by side. Four people are in grey and one person in orange. They have their arms extended towards each other, but their hands are not touching.


When Good Stories Exclude

By Matisse Hamel-Nelis, ADS, CPACC

How the stories we tell can quietly shut people out and what we can do about it

Inclusive storytelling is not a final step, it’s a mindset. Read along as Matisse Hamel-Nelis breaks down how communicators can audit their narratives, from language to visuals, to ensure their stories reflect the audiences they serve.

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An image of what appears to be a section of a bus parked in a parking spot, with wheelchair and visual accessibility signs.


Friction to Flow: The Power of Inclusive Communication

By Caterina Lucia Valentino

Designing for the “average” audience leaves too many people out. Caterina Lucia Valentino explores how designing for the edges and switching from a compliance to connection mindset, can turn friction into flow and create stronger, more effective messaging for everyone.

Read more

Image of two people shaking hands.


Where Trust Works: Why CareerLine Matters Now

By Karen Traboulay, MBA, ABC, CCMP

AI can streamline hiring. But it can’t build trust. Karen Traboulay explains why community-driven platforms like CareerLine are helping communicators build trust and community while navigating a competitive, impersonal job market.

Read more

An image of someone creating a design.


Accessibility beyond contrast, captions and fonts

By Elvin Jacob

“Ultimately, accessible communications means being cognizant of the cultural load in our language, the assumptions we make about our audiences and how comfortable they are navigating digital spaces.” In this article, Elvin Jacob explores the need for communicators to go beyond minimum requirements to make communications accessible for everyone.

Read more

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189 Queen St E, Suite 1
Toronto, ON M5A 1S2
Tel: 416-968-0264
Email: toronto-info@iabc.to
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