
April 2026: Inclusive by DesignIn our April edition, we explore the topic Inclusive by Design, and ways that communicators can reflect on and evaluate their communications to ensure that they are inclusive and accessible from the start. We also explore how resources like IABC/Toronto’s CareerLine can build trust and community amid an application process that often makes job seekers feel excluded. |
When Good Stories ExcludeBy Matisse Hamel-Nelis, ADS, CPACC How the stories we tell can quietly shut people out and what we can do about it Inclusive storytelling is not a final step, it’s a mindset. Read along as Matisse Hamel-Nelis breaks down how communicators can audit their narratives, from language to visuals, to ensure their stories reflect the audiences they serve. |
Friction to Flow: The Power of Inclusive CommunicationBy Caterina Lucia Valentino Designing for the “average” audience leaves too many people out. Caterina Lucia Valentino explores how designing for the edges and switching from a compliance to connection mindset, can turn friction into flow and create stronger, more effective messaging for everyone. |
Where Trust Works: Why CareerLine Matters NowBy Karen Traboulay, MBA, ABC, CCMP AI can streamline hiring. But it can’t build trust. Karen Traboulay explains why community-driven platforms like CareerLine are helping communicators build trust and community while navigating a competitive, impersonal job market. |
Accessibility beyond contrast, captions and fontsBy Elvin Jacob “Ultimately, accessible communications means being cognizant of the cultural load in our language, the assumptions we make about our audiences and how comfortable they are navigating digital spaces.” In this article, Elvin Jacob explores the need for communicators to go beyond minimum requirements to make communications accessible for everyone. |





