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March 2, 2026

AI in Communications

Letter from the Editor

Tina Dealwis, Editor-in-Chief of IABC/Toronto’s Communicator

As the new Editor-in-Chief of IABC/Toronto’s Communicator, I am pleased to bring you this special edition that continues the conversation from a recent IABC/Toronto event: “AI in Communications: Transparency, Authenticity and Trust.”

During the panel discussion and fireside chat, sponsored by Edelman, communications leaders shared how their organizations are navigating the opportunities and challenges posed by artificial intelligence (AI).

I am thrilled that some of the contributing leaders are further expanding on the insights they shared in this special edition. You may notice some common themes throughout this issue: Is AI is a threat to professional communicators? How can organizations use AI responsibly and ethically, while maintaining audience trust? What does the role of communications look like amidst all this change?

The panel discussion was moderated by IABC/Toronto President, Amie Silverwood, SCMP. Amie reflects on her takeaways from the panel in this edition and discusses how communicators can stay ahead of the curve through storytelling, being authentic and using AI responsibly.

The fireside chat, moderated by Cyrus Mavalwala, ABC, MC, Founding Partner, Advantis Communications, featured Kenny Yum, Chief of Staff and Strategy at CBC News. In the article “Truth and Trust,” Kenny expands on the discussion about how AI is being used in newsrooms today without sacrificing truth and public trust.

In “The Death of Communications is Greatly Exaggerated,” panelist Rob Trewartha, Director of Communications for the City of Mississauga, writes about the perceived threat to the future of communications and why strategic communications professionals are needed more than ever.

Finally, in “Training for the AI Era: What Communicators Can Learn from the Olympics,” panelist Veronica Langvee, Director of Communications for Microsoft Canada, discusses how we can use AI intentionally, while maintaining the human aspects of our work as professional communicators.

I thank all the leaders who contributed to this issue and the event, and hope you enjoy reading this special edition as much as we enjoyed creating it.

 

Regards,

Tina Dealwis
Editor-in-Chief, IABC/Toronto Communicator

 

 

 

 

 

Return to the March Special Edition 2026 Issue of Communicator


READ MORE

Training for the AI Era: What Communicators Can Learn from the Olympics

Posted: March 2, 2026

By Veronica Langvee   Veronica Langvee writes about the “moment communicators find themselves in today,” and the need to develop a “Frontier Mindset,” while using artificial intelligence (AI) intentionally and […]

The Reports of the Death of Communications are Greatly Exaggerated

Posted: March 2, 2026

By Rob Trewartha   “Now, more than ever before, there is a critical need for effective, strategic communications professionals.” Rob Trewartha discusses the unique skills communications professionals have that AI […]

Truth and Trust

Posted: March 2, 2026

By Kenny Yum   The CBC’s Chief of Staff and Strategy, Kenny Yum discusses how AI is being used in newsrooms today and how to use it as a tool […]

Is AI a Threat to Professional Communicators?

Posted: March 2, 2026

By Amie Silverwood, SCMP   “Our jobs are safe. But they aren’t static.” Amie Silverwood, SCMP, moderated the panel discussion at IABC/Toronto’s recent AI in Communications event. In this article, […]

AI in Communications

Posted: March 2, 2026

Letter from the Editor As the new Editor-in-Chief of IABC/Toronto’s Communicator, I am pleased to bring you this special edition that continues the conversation from a recent IABC/Toronto event: “AI […]

What the energy transition can teach communicators: A case study

Posted: November 11, 2025

By Srividya Bhaskar   Communications strategist, Srividya Bhaskar, shares the lessons she learned about the value of transparent communications in the complex world of energy transition.     When I […]

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