Winter 2021: Communicating in the age of COVID-19In this edition of the Communicator – “Communicating in the age of COVID-19,” we share our go-to tactics and best practices to inspire trust and keep our audiences informed and engaged during the global pandemic. |
Letter from the Editor in ChiefCommunicating in the age of COVID-19BY IRENE ALIFANOVA Welcome to the Winter issue of the Communicator. Our theme is “Communicating in the age of COVID-19.” |
AudienceUnmasking Best Practices for COVID-19 External CommunicationsBY RACHEL BALDACCHINO Rachel Baldacchino offers best practice tips for communicating externally with your customers/clients during a global pandemic. |
WorkplaceYour organization’s stories matter now more than everBY ELIZABETH WILLIAMS, ABC, FRSA Elizabeth Williams highlights how communicators can help keep the workplace culture alive and flourishing during these uncertain times with the help of stories. |
EducationLessons from Toronto’s Public Schools in Times of COVID-19BY CANDICE O’GRADY Candice O’Grady shares the best practices Toronto District School Board developed to ensure their communications strike a reasonable and consistent balance between transparency and privacy. |
CommunicationLooking beyond how we communicate in a remote work environmentBY MAHAK DUTTA Mahak Dutta discusses how communicators can help organizations keep their current and prospective employees engaged while working apart. |
Audience6 Tips to Engage Your AudienceBY MATTHEW COLLIS Matthew Collis reminds us of the universal tactics to keep in a communicator’s arsenal at any time. |
From the webMore in-depth content related to this issue’s theme 10 Best Practices for Communication Management of COVID-19 10 Internal Communications Best Practices During COVID-19 6 Experts Explain How COVID-19 Is Changing Internal Communications A leader’s guide: Communicating with teams, stakeholders, and communities during COVID-19 |