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AI in Communications: Transparency, Authenticity and Trust
Tuesday, January 13, 2026, 6 to 8:30 p.m.
Edelman Toronto, 150 Bloor Street West, 3rd Floor
Join IABC/Toronto for an in-person professional development session, sponsored by Edelman. This timely panel brings together leaders who are shaping how organisations navigate the opportunities and challenges of AI-powered communications.
Moderated by Amie Silverwood, President, IABC/Toronto, the panel will feature:
• Veronica Langvee, Director of Communications, Microsoft Canada
Crisis communications and how AI is reshaping preparedness, response and trust.
• Nick Boles, Head of Edelman Data and Intelligence (DXI), Canada
AI search and how answer-first models are redefining reach and engagement.
• Rob Trewartha, Director, Communications and Community Engagement, City of Mississauga
Ethics in AI and how communicators can ensure responsible, transparent and trusted use.
• Meg Nair, Chief Marketing Officer, Capgemini
AI in action through real-world case studies and lessons from global campaign integration.
The session will equip attendees with practical insights on using AI in communications, strengthening audience connection and ensuring transparency and credibility as the technology evolves.
Fireside Chat: Using AI, Telling Human Stories
7:30 to 8 p.m.
In addition to the panel discussion, the event will also feature an in-person fireside chat with Kenny Yum, Chief of Staff and Strategy at CBC News. AI is now part of everyday newsroom workflows. As its use accelerates, defining clear boundaries matters more than ever.
The fireside chat will explore:
• Why CBC chose to publish its AI guidelines publicly
• How journalists use AI
• Where CBC draws the line on generative AI
• How communicators can use AI in media relations
• What communicators and media professionals can learn from a newsroom-first approach to AI
• $20: IABC members ($22.60 with HST)
• $30: IABC Lite members ($33.90 with HST)
• $50: Non-members ($56.50 with HST)