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RECORDING: Keep Calm & Respond: COVID-19 Lessons from Senior Communicators

March 1, 2021

RECORDED on Tuesday, September 15, 2020, 9 to 10:30 a.m. EDT

Originally presented on September 15, a breakfast webinar on crisis communications during the era of COVID-19! Four of Toronto’s leading communicators shared their lessons on staying prepared and how they’re planning for what’s next.


  • Brad Ross, Chief Communications Officer, City of Toronto
  • Gillian Howard, Vice President, Public Affairs and Communications, University Health Network
  • Sophie Nadeau, National Media Lead & Executive Media Trainer, Edelman
  • Jackie DeSouza, Director, Corporate Communications, Ontario Power Generation

Members can access the recording here

Non-members can purchase access here


March 1, 2021
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